FAQ

The cost of the Arci Travel rental with driver service includes the transfer (or hourly arrangement), the welcome kit, the professional and safe guide of our drivers.

The cars available for the Arci Travel rental with driver service are: Mercedes Class V.

The cars of the rental with driver service can accommodate a maximum of 3 passengers. Instead, the vans can accommodate a maximum of 8 passengers.

For the rental service with driver, personal safety and that of our customers is essential. The drivers are all vaccinated and equipped with a green pass and while driving (where required) they will use the Ffp2 mask. Furthermore, all vehicles are sanitized before each use.

To book a rental service with driver for a transfer or an hourly arrangement, you can fill out the form on the Contact page, use the "Call" and "Ask for a Quote" buttons, by telephone call or Whatsapp message, indicating the place of departure, that of arrival, the day and time in which you want to use the service.

Of course, it is possible to book the car rental service with driver for a round trip from a destination.

Yes, it is possible to have child seats, specifying it in the booking message via the website.

Yes, on Arci Travel cars it is possible to bring animals, with a special pet carrier.

After confirming the quote for the service, it is possible to pay by advance bank transfer, PayPal, by credit card or by cash at the time of the meeting.

After booking the rental with driver service, if the customer provides the flight or train number to the driver, any delays will be automatically calculated.

The waiting times included in the transfers are:
– 1 hour after the flight landed at the airport
– 30 minutes after the arrival of the train
– 15 minutes after the pick-up time at the hotel or indicated address.

Cancellation is free 24h before the service. It is calculated at 50% from 24h to 12h before the service. Instead, it is calculated at 100% under 12h. You can change the date of the service for free.